Privacy Policy
Introduction
Welcome to Olu Olu Poké. Olu Olu Poké (“we,” “our,” “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, www.oluolupoke.com (the “Site”), and interact with our services, including online orders, gift cards, inquiries, and promotional campaigns.
By accessing or using our Site and services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please do not use the Site.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number.
- Order & Payment Information: Details submitted when placing an order, including delivery address and payment preferences. Payment is processed through third-party platforms.
- Technical Information: IP address, browser type, device type, and general geolocation data collected via cookies.
- Communication Details: Any information you provide when you contact us via forms, email, or social media.
- Marketing Preferences: Your choices regarding receiving emails, newsletters, or offers from us.
- Franchise & Job Applications: If you apply for a job or inquire about franchising, we may collect relevant details such as your background, location of interest, and resume.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process orders and payments made through our website or delivery platforms.
- To respond to inquiries and provide customer service.
- To send promotional emails and updates (only if you opt in).
- To improve website experience through analytics and cookie tracking.
- To process applications for job openings or franchise opportunities.
- To comply with legal obligations or enforce our terms and policies.
3. How We Share Your Information
We do not sell your personal information. We may share your data in the following cases:
- Service Providers: With trusted third-party platforms that manage deliveries, payments, email marketing, or website analytics.
- Legal Requirements: When required to comply with legal processes or regulations.
- Business Transitions: In the event of a reorganization, acquisition, or sale, your data may be transferred to the new operator.
4. Data Security
We implement standard security measures to protect your data from unauthorized access, misuse, or alteration. However, no method of electronic transmission is 100% secure. We recommend safeguarding your personal credentials and ordering from trusted networks.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to any incorrect or outdated information.
- Request deletion of your personal data (except where required by law).
- Opt out of marketing communications at any time using the unsubscribe link.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings
7. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Olu Olu Poké
Email: info@oluolupoke.com